Position: Full-time
Location: Kenya
Employment type: Contract
Job level qualification: B1 German Proficiency Level
Job Summary:
We are looking for an experienced German-speaking driver guide to join our team. Guides should have a customer-service oriented disposition, fun, and outgoing attitude, and enjoy interacting with people from all over the country and the world sharing the beauty and wonders of our incredible destinations with our guests, creating lifelong memories for every traveller.
Job Description:
- Lead guests on immersive safari experiences across Kenya’s iconic parks and attractions and provide in-depth knowledge on wildlife, nature and Kenya’s culture.
- Ensure guest safety, comfort, and satisfaction throughout the journey.
- Manage daily logistics, including transportation and schedules.
- Ensure safari vehicles are always in top condition before each trip.
- Receives tourists at the airport or other specified places and takes them to destinations specified by the company.
- Conducts game drives with or without tour leaders.
- Acts as a tour leader for groups assigned to him and ensures the itineraries are implemented as planned.
- Cooperates and interrelates with other company staff or other companies working with the employer.
- Drives Company vehicles or vehicles hired by the company on instructions by the employer observing all rules and laws of the traffic act.
- Monitors the performance of the vehicles assigned to him, reports breakdowns and supervises repairs and services.
- Keeps detailed records of the movements of vehicles assigned to him.
- Assists in purchasing spares and other goods for the company.
Required Skills & knowledge:
- B1 German proficiency level and English speaking
- Valid Driver license
- Valid TSV license
- Over 10 years driving experience
- At least 5 years working experience in guiding clients
- Certifications in Tour Guiding
- Extreme good communication & handling skills
- Ability of solving customer complaints
- Strong knowledge of wildlife, flora, fauna, and local culture.
- Excellent interpersonal skills with the ability to connect with diverse clients.
- Ability to work under pressure and adapt to changing conditions in remote areas.
